Human-centered leadership talk at Wharton
I was honored to have been asked to give a guest lecture at The Wharton School again this semester. I was virtual and the class was in person with the professor fielding questions. I had a blast conversing with students about what motivates them, identifying their strengths, and how to keep team members engaged. I also shared a framework HuWork developed on how to be a HUMAN-CENTERED LEADER. This approach leads to happier, more engaged employees who STAY. Because compensation is only part of the story. According to recent studies, compensation is not the main reason people are resigning right now - it’s their employee experience. And the day-in, day-out employee experience is determined overwhelmingly by their direct boss. So leadership style at all levels of an organization MATTERS.
The human-centered leadership framework centers on three concepts:
✅ CONNECT: schedule weekly 1:1 check-ins with each team member. These conversations should be person-focused, not task-focused
✅ ASK: ask questions to understand the what makes each of your team members unique: motivation, obstacles, history, tasks they love/loathe
✅ ELEVATE: customize the role as much as possible so it highlights the employee’s strengths and focuses on what they love doing at work (for at least 20% of their role)
Reach out if you are curious and want more details. And I would love to hear your ideas on how to keep employees happy and engaged at work in today’s VUCA world.
Warmly,
Bijal
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Bijal Choksi, MA, CHPC, ACC