#TeamCulture
I recently facilitated my first in-person workshop after nearly 18 months of virtual “zoomsites” and workshops. Yeehaw! (We were in Nashville.) The main theme for the leadership team was RECONNECTING with each other, but the team also wanted to RESET how they work together. To accomplish this, we leveraged Simon Sinek’s Golden Circle concept, with the team “WHY” in the middle, followed by the “WHAT” and the “HOW”.
The team came up with an inspirational WHY, or purpose statement, that the rest of the department could rally around and feel proud of. Sample WHY statements include: “We accelerate the growth of our people to their full potential.” “We innovate and disrupt the status quo to bring efficiency and humanity to our customers.”
The WHAT centered around determining 2022 priorities. But a distinguishing factor we considered was what priorities live up to the WHY statement.
The HOW is about the team culture, how they show up. We began by taking a real-time assessment of team dynamics using an anonymous online survey, and identified a big gap for trust and collaboration. This led to a vulnerable conversation about what steps the leadership team members could take to improve trust and collaboration. HOW do they need to show up? I asked them to come up with 5-10 hashtags that succinctly summarize their most important operating principles and values. One of them was #WeAreBetterTogether.
I have found that companies put so much focus on the WHAT - the projects and tasks. But not enough on the HOW - the values and culture. If you were going to craft a hashtag describing your ideal team culture, what would it be?
Warmly,
Bijal
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Bijal Choksi, MA, CHPC, ACC